1. Digital products
Base Media offers web applications, digital content and members-only digital resources. Products identified as digital are not shipped as physical goods.
2. Delivery timing
Access is normally made available immediately after successful payment confirmation.
3. Delivery method
Depending on the product, customers may receive access through a browser-based web application, members area, access page or digital instructions provided after purchase.
4. Customer information
Customers should provide accurate contact information at checkout and maintain access to the email address used for the purchase when email-based access information is required.
5. Access issues
If access is not available after payment confirmation or a customer experiences a technical issue, contact support@getbasemedia.online.
6. No physical shipping
Shipping rates, tracking numbers and physical delivery times do not apply to products sold as digital products.
Last updated: August 2026.