1. Information we may process
Depending on how you use our website and digital products, we may process information such as your name, email address, account or access information, purchase and transaction-related information, customer support communications, and technical information reasonably necessary to operate and secure our services.
2. How information may be used
Information may be used to process and support purchases, provide product access, manage customer accounts, respond to support requests, maintain and improve services, prevent fraud or misuse, maintain security, and comply with legal obligations.
3. Payment information
Payments may be processed by third-party payment providers. Complete card information may be handled directly by those providers rather than stored by Base Media.
4. Cookies and similar technologies
Our website and digital products may use cookies, local storage and similar technologies that are necessary to operate the website, keep sessions active, remember preferences, measure website performance and understand how visitors interact with our pages. Some of these technologies may be provided by third-party services we use to host the website, deliver digital access and measure traffic.
Most browsers allow you to refuse, block or delete cookies through their settings. Blocking cookies that are strictly necessary may affect parts of the website or product access. Where applicable law requires consent for non-essential cookies, we will seek that consent before those technologies are used.
5. Service providers
We may use service providers when reasonably necessary to operate the website, provide digital access, process transactions, deliver customer support, maintain security, or comply with legal obligations.
6. Data retention
Information may be retained for as long as reasonably necessary for the purposes described in this policy, including customer support, transaction records, fraud prevention, dispute handling, and legal compliance.
7. International customers
Base Media serves customers internationally. Depending on the services used and the customer's location, information may be processed in countries other than the customer's country of residence, subject to applicable legal requirements.
8. Privacy requests
Where applicable law provides privacy rights, customers may contact us to submit a request concerning their personal information. We may need to verify a request before taking action.
9. Security
We use reasonable organizational and technical measures appropriate to the nature of our services. No method of electronic transmission or storage can be guaranteed to be completely secure.
10. Changes to this policy
We may update this Privacy Policy as our services or legal obligations change. The current version will be made available on this page.
11. Contact
Privacy questions and requests may be sent to support@getbasemedia.online.
Last updated: August 2026.